OUR SERVICES
Concierge Security
Smart, personable officers who combine a warm welcome with firm control of your reception or lobby.
About this service
In offices, residential developments and corporate buildings, the person at the front desk sets the tone. Our concierge security officers give your visitors a professional welcome while keeping firm control of who comes in.
Officers manage reception duties — greeting visitors, signing them in, taking deliveries and issuing passes — alongside their security role: monitoring access, dealing with incidents and responding to alarms.
Every concierge officer is SIA licensed, smartly presented and briefed on your building's procedures, so they feel like part of your team from day one.
What's included
Professional welcome
A smart, friendly first impression for your visitors and tenants.
Visitor management
Greeting, signing in and directing visitors and contractors.
Deliveries and post
Receiving and managing deliveries at the front desk.
Access control
Monitoring entry points and issuing passes.
Incident response
First response to alarms, disturbances and emergencies.
Part of your team
Officers briefed on your building, tenants and procedures.
Who it's for
How it works
Site survey
We visit your site, walk the perimeter and talk through the risks and how your site runs day to day.
Tailored plan
You receive a clear proposal covering hours, staffing, duties and costs, with nothing hidden.
Deployment
Briefed officers start on the agreed date, working to site-specific assignment instructions.
Ongoing reporting
Regular reports and a named point of contact keep you informed, with reviews as your needs change.
Frequently asked questions
GET IN TOUCH
Talk to us about your site
Our team are ready to discuss your security requirements and provide a tailored solution.