OUR SERVICES
CCTV Monitoring
Your CCTV monitored 24/7 by a nationally accredited UK alarm receiving centre, with real-time response when something happens.
About this service
Cameras only protect your site if someone is watching. Our CCTV monitoring service connects your cameras to a nationally accredited UK alarm receiving centre, where trained operators watch for activations around the clock.
When an activation comes in, operators verify what's happening in real time and follow your agreed escalation procedure — issuing audio warnings where speakers are fitted, dispatching our response officers or key holding team, or contacting you and the police.
Monitoring works alongside our mobile patrols, key holding and alarm response services, so a verified activation can be answered by an officer on the ground, not just a phone call.
What's included
24/7 monitoring
Your cameras watched around the clock, every day of the year.
Real-time verification
Operators confirm what's happening before action is taken.
Escalation procedures
Agreed steps followed for every activation, day or night.
Response dispatch
Our officers or key holding team sent out when needed.
Police liaison
Confirmed incidents passed to the police with camera evidence.
Incident reports
A written record of every activation and the action taken.
Who it's for
How it works
Site survey
We visit your site, walk the perimeter and talk through the risks and how your site runs day to day.
Tailored plan
You receive a clear proposal covering hours, staffing, duties and costs, with nothing hidden.
Deployment
Briefed officers start on the agreed date, working to site-specific assignment instructions.
Ongoing reporting
Regular reports and a named point of contact keep you informed, with reviews as your needs change.
Frequently asked questions
GET IN TOUCH
Talk to us about your site
Our team are ready to discuss your security requirements and provide a tailored solution.